The Can Opener Challenge

It isn’t always the big battles on the Spectrum; it’s the little ones too.  The little ones are bigger at the time than they are in hindsight.  It is in hindsight I can write about them and have a chuckle or two.  If I can laugh about any battle, it hasn’t defeated me.

A little one started when my Mom interrupted my blog-writing asking me to open a can for her.  I’m not complaining about that.  It just throws me for a bit to pause when I’m creating a masterpiece.  Arthur (arthritis) makes opening a can with a manual can opener a painful proposition.  I figure I better have empathy since Arthur probably already has his eyes set on me in the near future.  I come from a long family tree of Arthur’s victims.

This made me think of a battery-operated can opener I had seen at a store having a 20% off sale the very same day.  Since I was planning on going anyway, barring a large crowd, I made note of it to look for one.  With a small showing of customers at the time I entered the store,  I went ahead and bought a red Handy-Dandy battery-operated can opener, one of those As See on TV products.  Besides my Mom needing one, I am attracted to a battery or electric gadget like a coin is to a magnet.

I took it out of the package in my bedroom to get the gadget up and running without my Mom knowing a thing.  I wanted to surprise her by doing a “show and tell”.  That was a good plan but that’s not how it went down.  After installing two “AA” batteries, I pushed the button and not a sound was heard.  I tried placing it on a can in case the opener wouldn’t work without having something to spin on.  That’ didn’t work.  I was so frustrated!  I don’t give in to defeat easily when it comes to gadgets.  I am the “gadget queen” in my clan.  After numerous efforts, this “queen” eventually came to the conclusion it was a “lemon” can opener.

I didn’t ask for this battle, but it fell in my lap and I saw it as having two choices.  I could toss it and try to forget it; or, I could take it back to the store for an exchange/refund.  My Mom would have taken it back to the store without any hesitation whatsoever.  Me?  Just the opposite.  I have a phobia of customer service desks.  My first inclination was to do to the malfunctioned opener what I do with party invitations:  toss out!

The price receipt, though, kept staring at me.   Guilt is another biggie of mine.  I came up with an idea to ease my guilty conscience.  I’d put it back in the store bag, go back to the store, and if there was a store clerk who seemed friendly enough, I would ask to exchange it.  I didn’t want a refund because I wasn’t ready to give up on presenting my Mom with a can opener that would defy her nemesis, Arthur.

I’m proud to say I got up the nerve to approach the customer service desk and asked for an exchange.  She took the lemon and dropped the exchange item in a bag with a “have a good day”.  I could breathe easy now as I walked out the store after my victory of facing the exchange challenge.  I know such transactions come easy for a lot of folks, but not for me.

It was back to the drawing board.  The only difference was it was black instead of red.  I wish I could say that after the battery installation, the handy-dandy opener came to life.  But that’s not how it went down.  It wasn’t making a sound either.  After repeating what I did hours earlier with the red “lemon” one, I re-dressed it back into its package.  I wasn’t sure if I was going to return to the store or not.  Two customer service interactions in one day — there’s only so much I can take!

It was aggravating I couldn’t get a gadget to work.  I can’t thread a needle, but I know my way around setting up a smart phone, smart watch, etc.  I had to try one more time to save my reputation for gadget-fixing.  I used a can of chili as my guinea pig.  Just as I was about to take my finger off the start button and give in to defeat, the opener came to life.  It started its journey around the can lid while I watched in amazement.

This was supposed to be the end of the story.  Nope!  A few weeks later, the black handy-dandy opener met its fate of a trash can after opening a can of green beans.  It did a spin around the lid of the can.  The problem was it wouldn’t let go of the lid.  They were inseparable!  I did manage to free the green beans but I had to toss the can opener with the can still in its mouth.

Now, most people would have given up by now.  But I don’t give up easily.  I wasn’t about to be outdone by any kind of gadget.  I received a 20% off e-mail from a store and I saw this as a sign to go ahead and purchase No. 3.  I’m thrilled to say the third one was the charm.  As for what my Mom does when she needs a can opener, she still hollers for me and I do the honors.

 

 

 

 

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