I have moments when I am just plum mad at Billy (my nickname for my Asperger’s Syndrome, Autism, High-Functioning Autism, Autism Spectrum Disorder, or ASD for short). This story is one of those times when I was so downhearted that I wished I could tell Billy to take a hike and like an obedient child, he did!
Okay, Billy does have its bright side and I do relish that. It is compensation for his dark side. One of my road hazards living on the Spectrum is I don’t think quick on my feet. A quick answer or a quick understanding of a situation doesn’t come to me. It’s like getting from point A to point B, Billy zigzags instead of going in a direct line. While my neurotypical family/friends have gotten to point B, I’m still zigzagging behind them. I eventually reach point A, but the slow, roundabout way of getting there can cost me pounds of anxiety, embarrassment, and in some cases, money.
This story reminds me of an old saying about one who is a genius who can’t change a light bulb. The difference is I’m not a genius, I can change a light bulb, but I was the slowest one to realize that a key needs to be unique to whatever it unlocks.
My story begins with my Mom’s 2012 Buick Lacrosse remote key’s boo-boo. The boo-boo was a small hole almost covering the open-door button on the remote. The button still worked since the hole had not collapsed yet. My brother said he often saw these boo-boos before he retired from his career in the General Motors (GM) auto parts department. Most of those it happened to were female drivers. Women more than men tend to have long thumb nails and when they press down on the button, the nail is pointing down on it. After so much time, the boo-boo appears.
Before I go further into the story, some background. I am the go-to person in the family for anything having to do with the computer, internet, or other electronic technology. If the computer calls in sick, I see it as a challenge to repair it. If someone else’s computer has a bad day, I’m the one they call.
Since I do all of the online ordering in the family, I ordered my Mom a replacement remote key. I had no problem conducting a Google search and finding a company that sells such things. I felt pretty good when I found a cheaper-priced remote key that looked exactly like the one my Mom had. It was half the price of the first one I saw on the company’s website. With an application I had long ago loaded on my computer that searches coupons, I saved my Mom an additional whopping $4.99! “Well done,” I thought.
It arrived a few days later. I eagerly opened it and tried to remotely open my Mom’s car door. Nothing happened! Not a single beep.
My Mom said something that should have been the “clue” to the dilemma but I paid no attention to it. She asked, “I wondered how they could make a key without fitting it to my own car.” My brother chimed in, “I thought you had to take it to the dealership.” My brother was already at point B (the reason why the key didn’t fit), and my Mom was getting close. I shrugged off their comments and thought maybe it didn’t work because it didn’t come with a battery. This is where I was zig-zagging with other causes. I had to try multiple knives to open up the remote’s battery compartment. I shed blood on this endeavor when one of the knives took a swipe at the tip of my pinkie. After much struggle and anxiety, I discovered there was a battery inside. It wasn’t the source of the problem.
My Mom noticed the phone number of the company on the packing slip. She suggested I call it and explain the problem. Me? Call and talk to a stranger risking myself being asked questions jolly on the spot? Well, she might as well have asked me to cook a five-course meal with family and guests attending. She’d never do that since she wouldn’t want to risk a kitchen fire.
I just wanted the problem immediately solved without my having to contact anybody by phone or in person, have to go to an always busy USPS office to mail the item back, or do anything else that would raise Billy’s anxiety.
My next zigzag guess was I ordered the wrong part. I ascertained I should have ordered precisely a “2012 Buck Lacross remote key”. The item that I first saw that cost twice as much. I went back to the website and ordered just that. My Mom said I should have waited and talked to my brother, the retired GM fella, who was coming to visit in a few days. She was right but Billy wasn’t listening to her. Billy wanted the problem solved NOW! I wanted the anxiety rushing in my veins to stop!
My “oh, I get it now” moment occurred some 60 seconds after I got into bed. This lightbulb went off in my bed four hours after the key’s arrival. I went into deep analysis of how my previous reasoning did not hold up. If the key fob would actually work, then anyone with a 2012 Buick Lacrosse remote key could open my Mom’s car door. Finally! I arrived at point B!
I am a praying person and I do believe the Lord works in my life. I felt an overwhelming conviction to get out of bed, get on the computer, get to the website, and read the entire page of what I ordered. Sure enough, it was in black and white! Another lesson learned – read all the fine print! There was nothing wrong with the remote I originally ordered. It just needed to be taken to a locksmith for it to be adjusted to fit my Mom’s car. The one that I had ordered would have to be taken to a locksmith too. DAH!!! Did I feel dumb or what!
I pulled up the e-mail confirming my order. I responded to it and asked for the order to be canceled. I wasn’t optimistic about that happening but it was far easier for me to write and send an e-mail than it was to take the desperate act to contact them by phone.
Then, I went back to bed. It was a wasted effort for me to fall to sleep. I replayed this whole story in my mind dozens and dozens of times. I felt so dumb! I knew Billy was not innocent in this episode. He rarely is not involved in my day-to-day decisions and actions. This wasn’t the first or last time when neurotypicals around me “get it”; whereas, after time and thought, I usually come to the same conclusion they already had. If it is my area of expertise, I may get to point B before anybody else. However, like this story, I have a delayed arrival, behind those around me who see it so clearly.
I tossed and turned over the situation getting resolved. I did NOT want to be the one to call a locksmith or go to visit a locksmith. I tossed about what if I didn’t get a refund and be out the money. Due to my wanting to solve the problem immediately, I had thrown my money away. All these thoughts of “why didn’t I get it sooner” or “what if this or that happens” tormented me all night long. I do mean ALL night long!
The next morning I heard my Mom up. I was so moved to have a heart-to-heart about the whole thing. Whenever I bring up Billy to her, it seems to go in one ear and out the other. I don’t fault her for that. Her generation, for the most part, had never heard of Autism. I had not heard of it either in my growing-up years. I was 58 before I learned what Autism was and I was living with it. Those of us who have Autism can’t explain it and those who don’t can’t understand it. That doesn’t keep me, though, from trying to explain Billy to family members. She did seem to more fully listen and reassured me she or she’d have someone else deal with a locksmith.
Another bit of relief came when I got word from the company that they had canceled my order and issued a refund. I’m thankful to the Lord that once I had my “oh, I get it now” moment, I did reach out to the company via e-mail to cancel. I’m grateful the company responded quickly within 24 hours without giving me any grief.
Well, there are long-lasting effects. I am reminded of this story when I am browsing online now that I am seeing ads popping up from the Remote Car and Key Company. I figure I’ll never be able to pick up my Mom’s key without remembering this “oh, I get it now” story.
I share this story in case someone reading this has had a similar “oh, I get it now” moment and can feel less alone.